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+1 (703)-540-4420 +1 (571) 598-0307

BankEyE Investigation Services

BankEyE Investigation ServicesBankEyE Investigation ServicesBankEyE Investigation Services
  • Home
  • About
  • Services
  • Contact us
  • Privacy Policy

Privacy Policy

       

2025:

Your information privacy is important to us.  We provide this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the website on which this policy is posted (“Site”) and related services offered through the Site (“Services”). This Privacy Policy applies to all users of the Site and Services.    

Your Phone number will be used exclusively to send messages you have opted in to receive based on your consent. We do not sell or share your personal information with third parties. No sharing with third parties and your personal information, including phone numbers, is not sold or shared. 

This Privacy Policy is specific to this Site—it does not apply to any of our other websites, or other online or offline services provided by us.

BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY.  PLEASE READ IT CAREFULLY.

1. Personal Information We Collect

We may collect the following categories and types of “Personal Information”:

  • Contact Information: your first and last name, mailing address, email address, and phone number;
  • Other identifying information: IP address, social media usernames, passwords and other security information for authentication and access;
  • Financial Information: credit card, debit card and bank account information;
  • Demographic information: gender, age, employment information and salary information;
  • Geolocation data;
  • Internet or other electronic activity:  your browsing, search, and click history, including information about  how you navigate within our Site and Services and which elements of our  Site and Services you use the most;
  • Commercial information: products or services purchased or viewed on our Site;
  • Audio and visual information: your videos and photos; and
  • Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitude.

2. How We Use Personal Information

We may use your Personal Information for the following categories of use:

  • Transactional Purposes: We may use your contact information, financial information, and commercial information to:             
    • Receive, process, confirm, send, and track your order, subscription, or registration.
    • Communicate with you about your order, subscription or registration; and
    • Process any subscription or registration you make to one of our Services.
  • Analytical Purposes: We may use your other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends, and statistics.
  • Marketing and Promotional Purposes:  We may use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:             
    • Inform you of our new products, services and offers;
    • Provide you with targeted advertising;
    • Run contests, promotions and sweepstakes,
    • Provide you with our loyalty program including earning points and awarding and redeeming certificates; and
    • Provide you with other information from and about us, including personalized marketing communications.
  • Maintenance and Improvement of the Site and Services: We may use your contact information, commercial information, and internet activity and browsing history to:             
    • Provide you with the Site and Services, including to send you alerts about your account;
    • Handle your customer services requests; and
    • Help us diagnose technical and service problems and administer our stores, the Site, and the Services.
  • Review and content creation purposes:  We may use your contact information, commercial information, and audio  and visual information to enable reviews of our products and to display  content that you have created and allowed us to display on our Site and  Services and on social media.
  • Security and Fraud Prevention: We  may use your contact information, other identifying information,  commercial information, internet activity and browsing history, and  inferences to protect the Site and services, our company, and others and  to prevent fraud, theft and misconduct.
  • Legal and Other Requirements: We  may use your personal information to comply with legal requirements or  when necessary to provide to our lawyers, accountants or other advisors.   We may also use your personal information for other purposes for which  you have consented to.  This may include for a secondary purpose that  is related to a purpose for which we collected it, and for which you  would reasonably expect us to use your information for.

3. Sources of Personal Information

We may collect Personal Information from the following sources:

  • We collect information directly from you.  We may collect contact, demographic and financial information directly  from you including when you fill out a form on our Site, sign up for  communications from us, or ask us to contact you. The information that  we collect depends on the nature of your interactions with us.
  • We collect information from our Service Providers.  We collect information from our Service Providers (defined below) that  collect certain Personal Information from or about you on our behalf,  such as an analytics software or platform that we use to measure and  analyze traffic to the Site, the Services or interaction with our ads.   For example, our Service Providers may capture certain usage data to  provide and analyze a “session replay” of your activities on the Site,  which allows us to optimize the Site and the Services. The session  replay may record, for example, clicks, mouse movements, scrolling,  typing, navigation through the Site and the technical specifications of  your device.
  • We collect information from other third-party sources. We may also collect information about you from third-party sources,  including any information you make publicly available on social media  platforms or other online or offline resources, or when you give us  consent to link your account to a third-party service or provider.
  • We collect information from you passively.  We may collect internet or other electronic activity passively using  tools like browser cookies. This activity is further described in the  Cookies and Advertising and Online Tracking sections below.

4. Categories of Third Parties We Share Personal Information With

Service Providers

From time to time, we may establish a business relationship  with other businesses whom we believe trustworthy and who have confirmed  that their privacy practices are consistent with ours (“Service Providers”).   For example, we may contract with Service Providers to provide certain  services, such as hosting and maintenance, data storage and management,  and marketing and promotions.  We only provide our Service Providers  with the information necessary for them to perform these services on our  behalf.  Each Service Provider must agree to use reasonable security  procedures and practices, appropriate to the nature of the information  involved, in order to protect your Personal Information from  unauthorized access, use, or disclosure.  Service Providers are  prohibited from using Personal Information other than as specified by  us.

Our Affiliates

We may share Personal Information with businesses  controlling, controlled by, or under common control with us, where such  affiliates or subsidiaries are acting as our Service Provider, or where  required by law.

Corporate Transactions

If we merge, are acquired, or are sold, or in the event of a  transfer of some or all of our assets, we may disclose or transfer  Personal Information in connection with such transaction.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials  and private parties to enforce and comply with the law.  We may disclose  Personal Information and any other information about you to government  or law enforcement officials or private parties if, in our discretion,  we believe it is necessary or appropriate in order to respond to legal  requests (including court orders and subpoenas), to protect the safety,  property, or rights of our company or of any third party, to prevent or  stop any illegal, unethical, or legally actionable activity, or to  comply with the law.

5. Privacy Notice Specific to Mobile Messaging

We will only use information you provide when opting into  mobile messaging (the “Program”) to transmit your mobile messages and  respond to you, if necessary. WE DO NOT SELL, RENT, LOAN, TRADE,  LEASE OR OTHERWISE TRANSFER ANY PHONE NUMBERS OR CUSTOMER INFORMATION  COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY FOR SUCH THIRD PARTY’S  MARKETING PURPOSES OR OTHERWISE FOR SUCH THIRD PARTY’S OWN BENEFIT.  Nonetheless, we reserve the right at all times to disclose any  information as necessary to satisfy any law, regulation or governmental  request, to avoid liability, or to protect our rights or property. This  Section is strictly limited to the Program and has no effect on other  provisions of this Privacy Policy that may govern the relationship  between you and us in other contexts.  To view our complete Mobile  Messaging Terms and Conditions, please see the Terms of Use on our Site.  

6. Cookies

We may use cookies (a small text file placed on your computer  to identify your computer and web browser) and may use anonymous  identifiers (a random string of characters that is used for the same  purposes as a cookie).  We may use cookies and other similar  technologies to analyze use of and improve the Site and Services and as  described in the Advertising and Online Tracking Section of this Privacy  Policy.  Most web browsers are initially set up to accept cookies.  You  can reset your web browser to refuse all cookies or to indicate when a  cookie is being sent, however, certain features of the Site or Services  may not work if you delete or disable cookies.  Some of our Service  Providers (defined below) may use their own cookies, anonymous  identifiers, or other tracking technology in connection with the  services they perform on our behalf.

We may use Google Analytics on the Site and Services to  analyze how users use the Site and Services, and to provide  advertisements to you on other websites.  For more information about how  to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

7. Session Replay Technology

We use session replay technology on our Site.  Session replay  technology, also referred to as session playback or user experience  (UX) replay, collects information regarding records and tracks your  interactions with a website or application.  It then transforms those  logged user events (such as mouse movements, clicks, page visits,  scrolling, tapping, etc.) into a reproduction of what you actually did  on the website or application.  We use session replays for quality  control, customer service, fraud prevention and security, and marketing  purposes.  Our session replay technology is owned and operated by a  third-party who acts as our service provider.  The information collected  by this technology may be collected by, transferred to, and stored by  our third-party service provider.

8. ChatBot Technology

We use chatbots to help provide customer service and support,  including through the use of a virtual assistant. A chatbot is a  software application that mimics human conversations in text or voice  interactions on our website or through our customer service hotline. It  enables the communication between a human and a machine, which can take  the form of messages or voice commands. The chatbot is designed to work  without the assistance of a human operator. It responds to questions  posed to it in natural language as if it were a real person using a  combination of pre-programmed scripts and machine learning algorithms.  When asked a question, the chatbot will answer using the knowledge  database that is currently available to it. If the conversation  introduces a concept it isn’t programmed to understand; it will pass it  to a human operator. If you use our chatbot service, we will collect any  information you provide to us. We will also create and store a  transcript of your chat interaction with us which will be shared with  and stored by our third-party service provider. We use these transcripts  and the information you provide for quality control, customer service,  fraud prevention and security.

9. Advertising and Online Tracking

We may place advertisements and allow third-party companies  to serve ads and collect certain information when you visit the Site.  These companies may use certain information (e.g. click stream  information, web browser type, time and date, subject of advertisements  clicked or scrolled over) during your visits to this Site and other  websites in order to provide advertisements about goods and services  likely to be of interest to you (i.e., for cross-contextual behavioral  advertising). These companies may also collect information about your  activities on our Site on your current device and combine it with  information about your activities on other websites, mobile apps, and  devices.  These companies typically collect such information using  server logs, cookies, web beacons, tags, pixels, mobile advertising IDs  (such as Facebook cookies or Google's Advertising ID), cross-device  linking, and similar technologies. They may match your browsers or  devices if you log into the same online service on multiple devices or  if your devices share similar attributes that support an inference that  they are used by the same person or household. This means that  information about your activity on websites or apps on your current  browser or device may be combined and used with information collected  from your other browsers or devices. These third party partners use this  information for our and their own advertising, analytics, attribution,  and reporting purposes. Our systems do not recognize browser “Do Not  Track” signals, but several of our Service Providers who utilize these  cookies on this Site enable you to opt out of targeted advertising  practices.  To learn more about these advertising practices or to opt  out of this type of advertising, you can visit www.networkadvertising.org or www.aboutads.info/choices/.  Options you make are device specific.

10. Managing Your Information Preferences

You can opt out of receiving marketing e-mails from us by  following the link provided at the bottom of all marketing e-mails you  receive from us.  You are able to opt out of receiving marketing e-mails  from us, however, you cannot opt out of receiving all e-mails from us,  such as e-mails about the status of your account.

11. Be Careful When You Share Information with Others

Please be aware that whenever you share information on any  public area of the Site or Services, that information may be accessed by  others.  In addition, please remember that when you share information  in any other communications with third parties, that information may be  passed along or made public by others.  This means that anyone with  access to such information can potentially use it for any purpose,  including sending unsolicited communications. We cannot control and are  not responsible for what such third parties may do with your  information, so you should exercise caution when choosing to share it.

12. Security

We maintain physical, electronic, and procedural safeguards  to help protect the confidentiality and security of information  transmitted to us.  Personal information may be accessed by persons  within our organization, or other entities described in this Privacy  Policy, or our third-party service providers, who require such access to  carry out the purposes described in this Privacy Policy, or as  otherwise permitted or required by applicable law.

However, no data transmission over the Internet or other  network can be guaranteed to be 100% secure, and no security measures  can provide absolute protection.  As a result, while we strive to  protect information transmitted on or through the Site or Services, we  cannot and do not guarantee the security of any information you transmit  on or through the Site or Services, or that you otherwise provide to  us, and you do so at your own risk.

13. Links

Our Site and Services may contain links to other websites or  allow others to send you such links.  A link to a third party’s website  does not mean that we endorse it or that we are affiliated with it. We  do not exercise control over third-party websites and are not  responsible for their practices.  You access such third-party websites  or content at your own risk.  You should always read the privacy policy  of a third-party website before providing any information to the  website.

14. Children’s Privacy

The Site and Services are intended for users who are 18 years  old or older.  We do not knowingly collect Personal Information from  children under the age of 13.  If we become aware that we have  inadvertently received Personal Information from a child under the age  of 13, we will delete such information from our records.

15. Processing in the United States

Please be aware that your Personal Information and  communications may be transferred to and maintained on servers or  databases located outside your state, province, or country.  If you are  located outside of the United States, please be advised that we process  and store all information in the United States.  The laws in the United  States may not be as protective of your privacy as those in your  location.  Personal information processed and stored in another country  may be subject to disclosure or access requests by the governments,  courts or law enforcement or regulatory agencies in that country  according to its laws. By using the Site or Services, you are agreeing  to the collection, use, transfer, and disclosure of your Personal  Information and communications will be governed by the applicable laws  in the United States.  If you have any questions regarding international  data transfers, you may contact us using the contact information we  provide below.

16. Notice to Residents of Canada

If you are a resident of Canada, you may have certain privacy rights under Canadian privacy law.

You have a right to request access to your personal  information and to request a correction to it if you believe it is  inaccurate. If you would like to have access to the personal information  we have about you, or if you would like to have it corrected, please  contact us using the contact information provided on the Site.  Please  note that in some cases, we may not be able to allow you to access  certain personal information in certain circumstances, for example if it  contains personal information of other persons, or for legal reasons.

To help protect against fraudulent requests for access to  your personal information, we may ask you for information to allow us to  confirm that the person making the request is you or is authorized to  access your information before granting access. For example, we may  require you to verify your identity before you access your personal  information.

Subject to limitations under the law, you may also withdraw  your consent to our processing of your personal information. Please note  that this does not affect the lawfulness of processing based on consent  before it is withdrawal. Please note that if you seek to withdraw  consent to processing of personal data that is necessary for us to  provide you with goods or services, we may no longer be able to provide  such goods or services to you.

17. Privacy Policy Changes

We may change this Privacy Policy from time to time.  If we  decide to change this Privacy Policy, we will inform you by posting the  revised Privacy Policy on the Site.  Those changes will go into effect  on the “Revised” date shown in the revised Privacy Policy.  By  continuing to use the Site or Services, you are consenting to the  revised Privacy Policy.

18. Contact Us

If you have any questions or concerns, or would like to  submit a complaint to us, you may contact us at the contact information  available on the Site.

Please print a copy of this privacy policy for you records and please check the Site frequently for any changes.

  • Privacy Policy

BankEyE Investigation Services

northern Virginia

703-540-4420 & 571-598-0307

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